Nervovive, we take your privacy seriously and are
committed to protecting your personal information. This Privacy Policy outlines how we collect,
use, and safeguard your data when you interact with our website, services, and products in the
UK. By using our website or purchasing Nervovive products, you agree to the terms outlined in
this policy.
1. Information We Collect
When you visit our website
or make a purchase, we may collect the following types of personal
information:
Personal Identification Information: Name, email address,
postal address, phone number, and other contact details.
Payment
Information: Payment card details and billing information (secured by third-party
payment processors).
Usage Data: Information about how you interact with our
website, such as IP address, browser type, pages viewed, and time spent on the
website.
Cookies and Tracking Data: We use cookies to improve your browsing
experience and track certain information about how you use our website. For more information,
refer to our Cookie Policy.
2. How We Use Your
Information
Nervovive uses the information we collect for various purposes,
including:
Order Processing: To fulfill and manage orders, process
payments, and deliver products.
Customer Support: To provide customer
support, respond to inquiries, and resolve any issues.
Marketing: To send
you updates, promotions, or newsletters related to Nervovive if you have opted in to receive
them.
Website Improvement: To analyze and optimize website performance,
ensuring a smooth user experience.
Compliance with UK Law: To comply with
applicable legal obligations, such as tax regulations or mandatory reporting
requirements.
3. How We Protect Your Information
We are committed
to ensuring the security of your personal information. Nervovive implements industry-standard
security measures, including encryption and secure servers, to protect your data from
unauthorized access, disclosure, alteration, or destruction.
Only authorized personnel
have access to your personal information, and they are required to treat your data with
confidentiality. However, please note that no online transmission of data is 100% secure, and we
cannot guarantee the absolute security of your information.
4. Sharing Your
Information
Nervovive does not sell or rent your personal information to
third parties. However, we may share your data with trusted third-party service providers for
the following purposes:
Payment Processing: To securely process your
payments through our payment processors.
Shipping and Fulfillment: To
coordinate the delivery of your Nervovive products.
Legal Requirements: If
required by law, we may disclose your information to comply with legal obligations or protect
the rights, safety, or property of Nervovive or its users.
5. Your
Rights
Under UK data protection law, you have the following
rights:
Right to Access: You can request access to the personal data we
hold about you.
Right to Rectification: You can request that we correct any
inaccurate or incomplete information.
Right to Erasure: You can request the
deletion of your personal data under certain conditions.
Right to Restrict
Processing: You have the right to request that we limit how we use your personal
information.
Right to Object: You can object to the processing of your data
for direct marketing purposes.
To exercise any of these rights, please contact us at
[support@en-nervovive.uk]. We aim to respond to all requests within one month.
6.
Third-Party Links
Our website may contain links to third-party websites or
services that are not operated by Nervovive. We are not responsible for the privacy practices of
these external sites, and we encourage you to review their privacy policies before providing any
personal information.
7. Changes to This Privacy Policy
Nervovive
reserves the right to update or modify this Privacy Policy at any time. We will notify you of
any significant changes by posting the revised policy on our website with the updated
date.
8. Contact Us
If you have any questions or concerns about
this Privacy Policy or how we handle your personal information, please reach out to our team at
[support@en-nervovive.uk].